|
Responsible |
Deadline |
Status |
Comments |
Review current standard operating procedures and collect staff feedback for continuous improvement, training and enhanced use. |
Programme and Operations Management Unit |
2023/03
|
Overdue-Initiated
|
SOPs have started to be reviewed in light of the transition to Quantum, and in the form of a RACI matrix. Procurement and HR RO missions are planned to support the CO in refining the SOPs and providing related training, especially to recently recruited Procurement, HR and Operations staff/personnel. The full review of the SOPs is expected to be completed in Q4 2024. |
Identify partners that can help with local implementation of projects, avoiding direct implementation. |
Project Managers |
2023/06
|
Completed
|
The CO has expanded the use of Partner Agreements for the implementation of project components. |
Review the workload distribution of personnel with a view to achieving greater work–life balance. |
Representative; Deputy Representative; Head of Programme Management Support Unit; Operations Analyst |
2023/03
|
Completed
|
The CO applies a diversity of mechanisms for fair distribution of workload between the staff members and takes timely measures to support staff struggling with performance.
In the 3rd quarter of 2022 based on the agreement with the HQ, the CO drafted the pilot initiative on pooling the project assistance under the CO Programme and Operations unit. The CO aims to accomplish a highly consultative and participatory preparatory process by the end of 2022 to launch the initiative as of beginning of 2023.
Another measure put in place was the recruitment of two full-time positions on UN Coordination and Normative mandates, installing cross-cutting expertise and releasing related day-to-day workload from the CO team.
The project teams are using the SSA modality to hire the clerks to release workload from project assistants, Clerks perform small-scale tasks, not related to core functions, yet very time-consuming.
The work-life balance initiatives have been supported by the mental health support to the staff through the Mental Health Councilor and the regular sessions with the HQ Stress Councilor. |
Designate a staff member who can oversee internal communication and post relevant decisions and office news on an accessible platform. |
Deputy Representative, Head of Programme and Operations Management Unit, Operations Analyst
|
2022/12
|
Completed
|
Deputy Representative, Head of Programme and Operations Management Unit and Operations Analyst have the primary responsibility for organizing, recording and disseminating information, including key management decisions. This is currently done in Sharepoint and through staff meetings. UN Women Brazil CO Teams channel might be further used for this purpose. |
Enact measures to increase trust and collaboration among team members, providing safe spaces for feedback to personnel on an individual basis. |
Representative; Deputy Representative, Project Managers
|
2023/03
|
Completed
|
Since May 2023, the CO has implemented the on-line survey and face-to-face staff consultations with the HQ HR to identify the needs and potential solutions to address them; organized the retreat with participation of the HQ HR Business Partner and the Workplace Relationship advisor; established the Action Plan for Inclusive and Empowered Workforce. The plan includes 6 areas, such as (i) enhancing capacities of senior managers (through coaching) and clarification of roles and responsibilities; (ii) building middle managers’ capacities; (iii) managing high workloads; (iv) mental health support; (v) team building and (vi) wellbeing. As a part of the plan implementation, all staff/personnel has enrolled in the series of 4 trainings with the Ombudsman’s Training Unit and the HQ HR Stress Councilor. The plan is under implementation. |
Assign to each new team member a peer or buddy to help with information, induction and integration in the organization. |
HR Associate, Operations Analyst |
2022/12
|
Completed
|
The CO has established the practice of assigning to each new team member a peer or buddy to help with information, induction and integration in the organization. For example, the new Procurement Assistant was assigned the RO Procurement Specialist and other Procurement Assistants in the region; the new HR Associate was assigned the RO HR Specialist; the new Operations Analyst was assigned the Programme Manager. |
Develop an introduction session for new team members – as part of wider new hire corporate practice – for in-person training on relevant UN Women work areas, procedures and employment conditions. |
Representative, Programme and Operations Management Unit, HR Associate
|
2023/03
|
Completed
|
While the Country Office has been practicing the regular inductions sessions on Programme (run by Representative) and on Operations (co-led by operations team), the Country Office aims to utilize the findings of the Capacity Needs Survey to inform the new innovative approaches to the incremental capacity building. The recently recruited staff in Q4 2022 has already benefitted from the new approach. |
Decrease the gender imbalance in the office and increase diversity for an inclusive work environment. |
HR Associate, hiring managers |
2023/03
|
Completed
|
The Country Office explored the opportunities to get advantage from the existing gender parity policies, mechanisms and good practices to address the gender imbalances to the extent possible, being mindful of the labor market and an existing asymmetry in women being the majority among the jobs candidates with the required gender equality expertise. The newly hired Operations Manager, for instance, is a man who had the required technical expertise to work in a gender equality-oriented organization.
Another area of the Country Office’s attention and action is increasing a diversity in terms of race, ethnicity, sexual orientation and gender identity, which must be integrated in the staff recruitment strategies. |
With support from the Regional Office, provide targeted training on results-based management methods. |
Programme Management Support Unit |
2023/03
|
Completed
|
Instilling the culture of RBM in the CO is a top priority for capacity development of staff, which is continuously implemented through the mandatory UN Women RBM training and RBM tailor-made training (regularly provided by PMSU in light of planning, monitoring and reporting processes during the year). |
Standardize the planning and monitoring processes of projects and programmes, establishing clear connections with the Strategic Note and the Strategic Plan through the deployment of clear and feasible monitoring tools. |
Programme Management Support Unit |
2023/03
|
Completed
|
Programme Management Support Unit gives continuous support to developing data collection tools for existing projects, and to developing RRFs, MERPs and PMF for new projects, so as to ensurestheir quality and compliance with PPGF. A mapping of alignment of SP, SN and ProDocs indicators was elaborated as an input for the formulation of the new SN. |
Focus Strategic Note indicators on areas of plausible outcome and impact-level change linked to the theory of change and operationalized communications strategy of the next Strategic Note. |
Deputy Representative, Project Managers, PMSU, Communications Analyst |
2023/06
|
Completed
|
During the drafting process of the new SN, the CO developed results and identified indicators in line with the priorities of the UNSDCF and with expected outcome and impact-level change. |
Reinforce the sense of communal office results achievement, in recognition that initiatives are cross-cutting and the joined nature of operation–programme personnel working together. |
Representative; Project Managers
|
2023/03
|
Completed
|
The Country Office has been consistently investing in synergetic annual strategic thinking workshops involving all staff of the office, annual work planning sessions, participatory donors and annual reports. To address the silos between programme and operations the establishment of the new Programme and Operations Management Unit is yet another step in this direction. |